Frequently Asked & Answered Questions

How long will it take to receive an order?

The Living Valley Health Team will do everything possible to dispatch your pre-paid order in the next outgoing mail. The time taken from door to door will depend on the efficiency of Australia Post and its employees, and of course, where you live.  We would recommend that you allow at least 7-10 working days to receive an order especially should you be leaving for overseas or running low on essential supplements. 

Will I receive my 5% discount as a previous guest of Living Valley Springs?

Absolutely! We value our family of past & present guests here at Living Valley. Once you have been to Living Valley Springs Health Retreat you will receive 5% discount off every purchase you make with us, for LIFE!

How will I know when my order is dispatched?

A tracking number will be generated for your order when it is dispatched and emailed to you so that you can follow its progress. 

Does Living Valley Health’s $250.00 freight free policy apply to online orders?

Yes, your order will be sent to you Regular Post freight free once your total exceeds $250.00 (after discounts and promotions are applied).

If your question wasn't answered here, please contact us and we will be happy to help you!